At KATHYINGLES STRATEGIC, we are committed to delivering professional consulting and strategic advisory services with the highest level of quality and integrity. This Refund Policy outlines the terms and conditions regarding payments, cancellations, and refund eligibility for our services.
Due to the nature of consulting and professional advisory services, refunds are generally not guaranteed once services have commenced or work has been initiated. Refund requests will be reviewed on a case-by-case basis and in accordance with the applicable client agreement or service contract.
Deposits, retainers, and advance payments made to secure services, consultations, or project engagements may be non-refundable unless otherwise stated in writing. These payments are intended to reserve scheduling availability and compensate for preparation and administrative commitments.
Clients may be eligible for partial refunds under certain circumstances, including but not limited to:
Any approved refund will exclude the value of services already rendered, completed work, consultation time, administrative fees, or non-recoverable expenses incurred.
Completed consultations, delivered strategy sessions, finalized reports, digital deliverables, and completed project milestones are considered non-refundable unless otherwise required by applicable law.
Clients requesting a refund must submit a written request detailing the reason for the request along with any supporting documentation. Refund requests will be reviewed within a reasonable timeframe, and clients will be notified regarding the outcome of the review process.
Approved refunds will be processed using the original payment method whenever possible. Processing times may vary depending on financial institutions, payment providers, and banking procedures.
KATHYINGLES STRATEGIC reserves the right to update or revise this Refund Policy at any time without prior notice. Any modifications will become effective immediately upon posting to this page.
By purchasing or engaging services from KATHYINGLES STRATEGIC, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund Policy.